Museum will have updated days and hours of operation and new health and safety protocols
We are thrilled to announce the re-opening of the Vancouver Police Museum starting Friday, June 5.
We want to thank all of our patrons for sticking with us during this difficult time, and we’d like to extend our sincerest, heartfelt wishes to anyone affected by COVID-19. We would also like to thank all the frontline healthcare workers for their tireless efforts.
We know that these past few months have been exceptionally difficult for everyone, including our own staff. We are lucky to be able to re-open our doors to the public but want our visitors to know that we take the current situation very seriously. We are doing everything we can to keep our staff, visitors and the general public safe and healthy.
In light of the unprecedented circumstances, the museum will welcome visitors back under our new health and safety regulations, which include the following measures:
- The museum has new days and hours of operation to allow for extra sanitization prior to opening. The new days and hours are Thursday, Friday, and Saturday 10:00 am to 5:00 pm, and Sunday noon to 5:00 pm
What to know before your visit to the museum
- Online ticket sales are available to facilitate contactless ticketing
- If patrons are not feeling well, we ask that they stay home
What to know during your visit to the museum
- A limited number of people are allowed in the building at any given time up to a max of 50 people, including staff and visitors
- Staff will track numbers of visitors throughout opening hours. Visitors may call ahead for an update about current capacity and will be informed upon arrival as well
- When purchasing tickets in person, visitors are asked to use debit or credit cards if possible. The purchase of admission tickets online is preferred
- The checking of bags and coats has been suspended and visitors are asked to avoid bringing backpacks into the museum; if visitors have small backpacks, they must carry them at their sides
- A limited number of people are allowed in each exhibit room (based on room size)
- Room occupancy signs are posted outside each room
- Directional signs are in place to guide visitors along a one-way route through the museum
- A museum wayfinding map outlining the directional flow is posted in the lobby and is available for download
- Physical distancing reminder signs are posted throughout the museum
- Plexiglass sneeze guards are in place at the front desk to limit contact between visitors and staff
- A hand sanitizer station is in place at the museum entrance
- Wearing face masks is not required at this time
- Touch displays and interactive components have been removed from all exhibits. They have been replaced with digital content accessible through the use of QR Codes located at the individual displays. Visitors can use their smartphones and personal mobile devices to view or listen to audio or text material
- The museum undergoes a thorough cleaning and disinfecting at the start of each day prior to opening
- Areas with high-touch surfaces are cleaned and disinfected every 2 hours
- Public washrooms are cleaned and disinfected every 2 hours
- Staff will stay home if they feel unwell
- Staff and volunteers will avoid working in close proximity to one another when possible
- Masks, gloves and hand sanitizers are provided to all staff and volunteers
- Work shifts for staff are coordinated to limit the number of staff in the museum at any given time
- All staff have been trained on COVID-19 safety measures prior to returning to work
- Staff workstations and lunchroom (including refrigerator, microwave, coffee/tea station) are cleaned regularly and disinfected after each individual use
- Staff must use the staff washroom and refrain from using the public washroom when possible
- Staff are required to actively promote and monitor personal care and hygiene including frequent hand washing and social distancing
As the municipal, provincial and federal safety regulations are ongoing, we will update our standards regularly. We encourage visitors with any questions or concerns to contact us via email at firstname.lastname@example.org or to call us at (604) 665-3346.
All our staff at the museum would like to thank the public for their support and kind words of encouragement. We are all in this together and hope to create a safe and educational environment that everyone can enjoy!